Web design services

Our process is straightforward. We’ll begin with client questionnaires and calls that dig in deep to find out what you want, need, and expect from your new website. 

We agree on the details, finalize the agreement, and get to work. Throughout the process, you’ll have access to our design workflow and project management system so we can communicate and keep you updated. 

We build your website and deliver the 1st draft. You then revise and request any tweaks and can ask any website design questions. You’ll then have your finalized website, ready to rock and roll.

However, our ongoing business relationship is only just starting, and we look forward to our strategic partnership in your growth. Welcome aboard!

The time frame depends on several factors:

1. How many pages our designers are tasked to create.
2. How complex those pages are.
3. How readily available your site assets are or how quickly you can make them.
4. How quickly you can respond and action tasks we assign to you in our project management and design workflow system.
5. How quickly you can give feedback to us when we ask you questions or need information.
6. The number and complexity of any third-party plugins/themes we have to test and incorporate into the design and site.
7. Any third parties that may be involved in the project deliverables, and we can’t control.

There is no simple answer to the question as each project is unique.

But here’s a yardstick answer. Say you order an ‘Essentials’ package. You’ve got all your site assets ready to go and plug straight in, and you’re responsive to our questions and requests. In this case, we can usually turn a project around, start to finish in 2 – 4 weeks from the initial 50% downpayment.

By comparison, if clients are outstanding on their obligations, projects may take substantial time to complete. 

Active projects may be parked until missing components or information is provided, and we can continue.

Our designers are only ever assigned a maximum of two active design projects simultaneously to ensure that they have enough resources and availability to fulfill the tasks and meet their due dates. We don’t operate like some of the cheap website design companies out there! We value quality over quantity.

We understand. It’s human nature to change course sometimes. It depends on how far we’ve come as to how easy it is to restart.

There are key milestones in every web design services project, and we ask you to sign off and approve the design at certain junctures before we continue. 

Once we cross these milestones, a significant amount of design time and work has been contributed to the project. 

While we have no problem changing direction, there may be applicable fees not included in the original web design quotes. Our design workflow and project management system tracks time spent for each task, and any time spent on an abandoned design or brief would need to be billed and settled in full before we restart.

For this reason, we ensure the initial planning stages and milestones are agreed upon before we commence each step.

There are many different pages our clients ask us to develop. To name a few examples:

• Shopping carts, checkouts, and payment gateway integrations
• Sales landing pages
• Sales funnels
• Membership areas
• Photo galleries
• Online courses
• User forums

Sure. We can be flexible in our web design packages providing we are simply exchanging one standard type of page for another.

For example, some clients would rather not have a ‘blog’ page and prefer to exchange it for a ‘careers’ page to list current job vacancies.

As long as we are not exchanging a standard type page for something considerably more complex, let’s say, an online shop, we’re probably good to go. Just let us know your requirements in the initial questionnaire.

If you’d like to understand online shop or landing page design costs, we can quote for other options and landing page design outside the standard web design packages. Just get in touch.

More than likely. Let us know what you’ve seen in the web design questionnaire, and we’ll investigate. 

As long as it’s compatible with the latest version of WordPress and our page builders, we can look to design your site using the theme you like.

We use a clever project management tool to keep track of the tasks, milestones, and staff resources of our web design workflow. So, we know who’s allocated specific tasks and when these are scheduled for completion. It’s a great way to manage and nurture our projects and collaborate effectively to meet deadlines. 

We’ll give you access to this platform so you can track progress and communicate with us about your project.

Our central billing and invoicing platform will issue invoices to your email address. You can settle your account by debit card, credit card, PayPal, or bank transfer.

Because we have a banking presence on most continents, bank transfers in multi-currencies are also available.

You’ll need to provide us with the written text, images, videos, photos, and any other digital content that you’d like to feature on your website design. This is your opportunity to present your voice, message, and brand to the audience your website will serve.

It’s best to have this ready for our designers at the earliest opportunity. We need these elements to understand how to design a layout that looks great on both desktop and mobile devices. 

A design layout for a page with 100 words and two images is considerably different from a page containing 5000 words and 20 images. So we need to understand this before we start building the page.

We’ve put a blog post article together on clients providing web design assets. If you want to know more details about what you need to get ready, have a read of the article which explains more.

A stock image is a ready-to-use photo that’s made available under license to the public. Sometimes, you need to pay to use the image, or they may be free to use under the guidelines set out in the license.

There are many online providers where you can obtain stock images.

We have a range of 1989 icons to use on your website as part of the essentials package. Below is a link to an image of the available icons.

1989 icons

We can also source, design, or provide alternative icons for an additional fee.

Many stock image sites also offer icons. Again, these are often under license, so they could be free or require a fee to download and use.

We’ve put a blog post article together on clients providing web design assets. And this includes a section on icon provisioning. 

Alternatively, you can hire us to design or procure additional icons. However, finding and creating new icons is a time-consuming exercise, and we will charge as appropriate.

You need to source any images that you use on your website carefully. Copying images found on Google might infringe on the owner’s copyright. So you must ensure you have permission or license to use any images you download for your website.

There are some free resources available for public use and General Commons License. These are:

• Unsplash
• Pexels
• Pixabay

If you cannot find a photo you require, you could also consider taking your own if you have a good eye for a photo or hiring a professional photographer.

Any images you use must be of a professional standard as they portray your business and brand. Substandard photos have the potential to turn people away from your website, so we always strive to use the best images possible.

PagesThatConvert also has accounts with several paid-for services to obtain images for you for an additional cost.

Email opt-ins and subscriber lists are a fantastic way to build your business. An email opt-in is the first step in creating an email subscriber list. Also known as a lead magnet, it’s a marketing method to obtain visitors’ contact details.

An email subscriber list is a list of people who have opted to receive emails from you. 

The opt-in process can be as simple as joining a mailing list, entering their email on your website, signing up for your newsletter, or filling out the form on your blog’s sidebar. 

Email marketing is one of the most cost-effective ways to increase sales and traffic because it allows you to hyper-target specific audiences with targeted messages. 

It also provides data that helps marketers understand how their campaigns perform and where they need adjustments in future campaigns.

With our web design services, we can incorporate an opt-in page to help you capture leads.

If you don’t see your ideal website design option here, get in touch! As web development experts, we can help you with pretty much anything you need. From eCommerce website design, landing page design services, or website design and maintenance, we can help.